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Energy giant SSE has been fined £700,000 by regulator Ofgem for missing last year's target to install gas smart meters for customers.
SSE apologised and said no customers would be charged "the extra amounts resulting from errors". Smart meters send information on energy usage back to the supplier.
Ofgem is closely monitoring suppliers' approaches to the rollout of smart meters and will use its discretion to hold suppliers to account if they do not meet their obligations. In 2019, SSE Energy ...
As part of the target, suppliers set individual annual targets for smart meter installations and Ofgem monitors performance against these targets. To avoid formal enforcement action for missing the ...
Energy giant SSE has been fined £700,000 by regulator Ofgem for missing last year’s target to install gas smart meters for customers.
Shocked customers of a major energy company have received an apology after malfunctioning smart meters said they would be charged up to £33,000 for one day's power. Big Six provider SSE said it ...
SSE - taken over by Ovo earlier in the year - will pay £1.2m to the energy watchdog after the supplier failed to meet its smart meter installation targets in 2019.
Confused customers post pictures of extraordinary smart meter readings on social media.
The owner of big six energy supplier SSE has agreed to pay £1.2 million to regulator Ofgem, after the firm missed its 2019 targets for installing smart meters.
SSE apologised and said no customers would be charged "the extra amounts resulting from errors". Smart meters send information on energy usage back to the supplier.