ServiceNow is to acquire Hitch Works, an AI-powered platform that helps enterprises plug the talent gap through skills mapping.

ServiceNow NOW shares have declined 18.2% year to date, while the Zacks Computers – IT Services industry has plunged 16.8%.

ServiceNow today announced the availability of the ServiceWatch Suite to reduce the impact of service outages.

ServiceNow said it will integrate its service management and operational visibility tools with IBM's Watson software that automates IT operations with artificial intelligence. The partnership aims ...

Mapping the benefits Locke explains that one of the key benefits to feeding Accenture's IT and business data into the ServiceNow platform is that it allows the technology function to overcome complex ...

1E, the leader in Unified eXperience Management (UXM), today announced it has joined the ServiceNow Service Graph Connector Program and integrated 1E ...

At last week’s Knowledge 16 conference, the big news from service management vendor ServiceNow (NYSE:NOW) was its push into customer service management (CSM). Venturing beyond its information ...

ServiceNow provides workflow automation, service management and business-process automation solutions to enterprises around the globe.