The Social Security Administration's new AI-powered phone bot is coming, whether you're ready for it or not -- and apparently ...

The Social Security Administration gets about 390,000 calls per day, and the average wait time for those calls as of April ...

Social Security will roll out an AI-powered phone system in 2025 to improve customer service and cut long wait times.

Many people know that Social Security will be depleted by 2035 or 2033, depending on who does the math. People don’t realize ...

SSA Commissioner Frank Bisignano says the agency will roll out new tech and provide better customer service to beneficiaries ...

SSA’s new AI phone bot has been driving callers in circles. But before you go pulling your hair out here are some tips that ...

The agency already uses artificial intelligence, but Trump's nominee for SSA commissioner said more could be done The presumptive new boss at the Social Security Administration has plans to deploy ...

You can get in touch with Joe by emailing [email protected] The Social Security Administration (SSA) is implementing a nationwide artificial intelligence (AI) system which it says is aimed ...

DOGE tested and used Meta’s Llama 2 model to review and classify responses from federal workers to the infamous “Fork in the Road” email.

Some models of the effects of AI show more and more people will live into their 100s. That means the drain on Social Security and, based on improvements in AI, that could begin soon. None of the ...