Let’s be real—business communication has changed. Traditional desk phones still have their place, but relying solely on ...

Agency considers ending phone program that helps with claims processing and is used by millions of elderly and disabled ...

Owensboro-Daviess County 911 Director Paul Nave said Monday that businesses that rely on Google Teams for communication are not having 911 calls go to the dispatch center. Rather, Nave said, the calls ...

If computer capabilities are accelerating at a speed no human can muster, service doesn’t need to be stagnant. Following the need for game-changing technology to manage customer interactions with ease ...

Space Team live updates from NASA's SpaceX Crew-10 scrubbed attempt and upcoming 10:35 p.m. Starlink launch from Cape ...

It’s a well-known fact that League of Legends is in dire need of major ranked changes. Although it’s never a pleasant feeling to have griefers on your team, players suggest an interesting solution to ...

The Social Security Administration may drastically cut back the phone service relied on by 73 million retired and disabled ...

team collaboration and customer service. However, there are dozens of VoIP providers to choose from. I tested over 20 cloud phone systems to determine the best VoIP services, comparing their ...

Breezy Johnson can still remember the phone call. She may never forget it. It was maybe 10:30 p.m. on a night she had just ...

A Lancashire hotel has become the first in the UK to adopt an AI Concierge that talks to guests over the phone and via ...

The long-running federal program that publicly identifies the nation’s worst nursing homes appears to be suspended under the ...